Last Updated: March 6, 2026
 

1. About This Policy

This policy outlines how Wish Express Mv handles returns and refunds in compliance with the Consumer Protection Act of the Maldives (Law No. 17/2014).
 

2. Delivery Area

We deliver only within the Maldives. All transactions are governed by Maldivian law.
 

3. Quality Assurance

Every product is thoroughly tested before dispatch to ensure it works properly and matches its description.
 

4. Delivery Timeline

We deliver within one (1) hour of order confirmation.
 

5. Change of Mind

We generally do not accept returns or issue refunds for change of mind because:

• All products are tested before delivery

• Delivery is completed within one hou
   

6. Defective Products

If you receive an item with a genuine defect (manufacturing issue or damage during delivery), you are entitled to a remedy under Maldivian consumer law.
 

How to Report an Issue:

• Email: info@wishexpressmv.com

• We will respond within 12 hours
   

Resolution:

If we confirm a genuine defect, we will provide a replacement product at no cost.
 

7. Your Consumer Rights

Nothing in this policy reduces your rights under the Consumer Protection Act of the Maldives. You may also seek assistance from:

Consumer Protection Department
Ministry of Economic Development, Maldives
 

8. Contact Us

Wish Express Mv
Email: info@wishexpressmv.com